We are looking for a Level II Technical Support and Installation Specialist to join our team as a full-time employee.
Responsibilities:
- Providing technical assistance to international clientele by phone, electronic communications and remote connections
- Installation or remote assistance for installation of client-server and web technologies
- Testing and troubleshooting of issues reported by clients
- Tracking and follow-up of all reported issues
- Occasional travel for onsite installations or troubleshooting
Qualifications:
- Computer Science Degree/Diploma or equivalent
- Strong knowledge of MSSQL 2000/2005 databases
- Strong knowledge of Oracle 9i/10g databases
- Experience with Windows
- Experience with Windows client-server and web applications
- Highly analytical and articulate
- Excellent verbal and written communication skills in both English and French
- Ability and willingness to learn new technology quickly
- A proven team player with the ability to work under pressure
- Exceptional time management and ability to prioritize duties
- Self-motivated and able to work with minimal supervision
- Any other related duties that may be assigned by management
Additional Assets:
- Experience in Quality Assurance/Testing or software development
- Ability to develop SQL scripts for Oracle or Microsoft SQL
- Knowledge of and ability to write VBA scripts for Microsoft Word or Excel
- Any additional foreign languages, particularly German
MultiCorpora is a results driven and entrepreneurial company where people are valued and treated as human capital. We encourage our employees to get involved and we support them in reaching their career goals by offering them the opportunity to work autonomously. If you would like to work for a growing (international) organization that provides competitive compensation and excellent support for training and development, please email your resume to: hr@multicorpora.com. We thank all applicants, however, only those candidates selected for an interview will be contacted.
