Maintenance and Support
Invest in the Success of your language technology implementation
When you invest in large-scale language technology, you need to ensure the continued success of your strategic investment. That is why Maintenance and Support should be an integral part of your strategy. With free updates and upgrades to the next version of MultiTrans Prism, you'll stay up-to-date with the latest productivity technology and ensure that your operations continue to remain competitive with continuous improvements in productivity and quality. Updates deliver additional features and functionalities while upgrades typically contain significant new product features, add-on modules, and/or support for other products or document formats.
Annual Maintenance and Support Agreements provide:
- Free updates and major upgrades to the next version of MultiTrans Prism to stay current with the latest technology
- Unlimited support calls via dedicated phone numbers in North America and Europe for designated contacts to ensure your users are always up and running
- Access to an on-line Knowledge Base (KB) for fully searchable, well-catalogued collection of answers to hundreds of the most frequently asked questions
- Access to technical documents, assorted "tips and tricks" and the latest training guides
- Email support for designated contacts
- Pro-active notification of free software and documentation updates
Your language technology software is important for your day-to-day operations and competitiveness and we are committed to continuously providing you with leading-edge technology and reliable support you need to succeed and stay competitive.
A variety of additional support options are available to suit your needs.
For more information or to renew your support and maintenance agreement, please contact us.
